What this public website collects, how enquiry metadata is routed, what must never be submitted, and how to request access, correction or review.
Scope of this privacy notice
This notice applies to malwareanalysis.app, operated by Cybersecurity Engineering Pty Ltd (ABN 45 702 088 533, ACN 702 088 533), and to metadata submitted through its public assessment and incident forms. Client evidence handled later under a separate engagement is outside this public intake path.
What the public forms collect
Contact details
Name, organisation where relevant, safe email address and optional callback number.
Routing details
Audience, service, objective or impact category, timing and declared sensitivity.
High-level summary
A length-limited description intended to route the enquiry, not receive evidence.
Acknowledgements
Authority, privacy and no-upload confirmations required before submission.
What the public forms do not accept
- Malware, binaries, firmware, source code, packet captures or other technical evidence
- Passwords, keys, identity documents, payment card data or classified material
- Bulk personal records, client datasets or detailed incident evidence
Why information is used and shared
Enquiry metadata is used to acknowledge, contact, qualify and route assessment or incident requests, refuse unsafe or unauthorised work, and operate and secure the public website. Submissions are delivered by email to team@malwareanalysis.app; an automatic acknowledgement is sent to the supplied safe email address.
The information is not sold. Hosting and email infrastructure process data to operate the site and deliver messages. Named providers, processing regions and retention periods will be published only when the approved operating model is complete.
Further operating facts
Hours, telephone, insurance, panels and similar claims are published only when they can be evidenced. They are omitted here rather than guessed.
Access, correction and complaints
You may ask what personal information we hold about you from this website and request correction. Use Contact or the complaints process. You may also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Further operating facts
Hours, telephone, insurance, panels and similar claims are published only when they can be evidenced. They are omitted here rather than guessed.