If life or safety is at immediate risk, contact emergency services first.
Triple Zero (000) for police, fire or ambulance in Australia.
[Pending: Verified incident phone number and staffed hours – OD-008/TBD-004]
Do not upload evidence here
This page never accepts malware, source code or files. Use the callback form below or the verified phone line once published.
Safe first actions
- Disconnect the affected device from the network if you can do so safely.
- Do not pay a ransom or negotiate before getting advice.
- Preserve logs and evidence – do not reinstall yet.
Request a callback
What happens after you contact us
A person reviews your submission and responds using your preferred safe channel. Submitting this form does not authorise any work – that requires a separate, signed agreement.
What we can and cannot promise
Limitations
We cannot guarantee decryption, full recovery, or a specific response time until coverage is verified and published.